Contact Us

Cigna-HealthSpring Medicare Advantage Plans (all regions except AZ)

1-800-668-3813 (TTY 711)
8 am to 8 pm (your local time)
7 days a week (Hours apply Monday – Friday February 15 – September 30.
A voicemail system is available on weekends and holidays)
Mailing Address: Box 20012, Nashville, TN 37202-9919

Cigna-HealthSpring Medicare Advantage Plans (Arizona Only)

1-800-627-7534 (TTY 711)
8 am to 8 pm (Arizona time)
7 days a week (Hours apply Monday – Friday February 15 – September 30.
A voicemail system is available on weekends and holidays)
Mailing Address: PO Box 281617, Nashville, TN 37228-9938

Cigna-HealthSpring Prescription Drug Plans (PDP)

1-800-222-6700 (TTY 711)
8 am to 8 pm (your local time)
7 days a week (From February 15 – September 30 hours are Monday – Friday 8 am–8 pm local time;
Saturday and Sunday 10 am–6 pm, EST. Messaging service used weekends after hours.)
Mailing Address: PO Box 269005, Weston, FL 33326-9927

Cigna-HealthSpring CarePlan of Illinois (Medicare-Medicaid Plan)

Toll-free 1-866-487-4331 (TTY 711)
8 am to 8 pm Central Time
7 days a week (A voicemail system is available on weekends and holidays)
Mailing Address: 175 W. Jackson Blvd., Suite 1750, Chicago, IL 60604

Cigna-HealthSpring SpecialCare of Illinois (Integrated Care Program)

Toll-free 1-866-487-4331 (TTY 711)
8 am to 5 pm Central Time, Monday - Friday
Mailing Address: 175 W. Jackson Blvd., Suite 1750, Chicago, IL 60604

Cigna-HealthSpring CarePlan (Medicare-Medicaid Plan TX)

Toll-free 1-877-653-0327 (TTY 711)
8 am to 8 pm Central Time
7 days a week (A voicemail system is available on weekends and holidays)
Mailing Address: 2208 Highway 121, Suite 210, Bedford, TX 76021

Cigna-HealthSpring STAR+PLUS

Toll-free 1-877-653-0327 (TTY 711)
8 am to 5 pm Central Time, Monday - Friday
Mailing Address: 2208 Highway 121, Suite 210, Bedford, TX 76021